What Is Our WOW PROMISE
Either we WOW you or we have failed you. It’s as simple as that. At SEOUL WOMAN your complete satisfaction is our top priority. Our WOW promise helps us keep in track and provide our customers the best experience. Should you be not fully satisfied, contact us and we’ll make it right.
1) Free Shipping from Korea Save on Shipping Costs! Free International Delivery on All orders SGD $79 / RM 250 / ₱ 2810 and Above.
2) Authenticity Guarantee We will refund 200% of the purchase value of any product that turns out to be non-authentic.
3) Best Price Policy We offer trustworthy and transparent prices by eliminating middle men and passing the savings straight back to you!
4) 24-Hour Customer Response To ensure the best shopping experience, we aim to answer any customers inquiries within a 24-hour timeframe
5) Easy Returns & Refund Send your item(s) back to us within 30 business days (upon receiving your purchase) with our easy return process. You’ll receive our notification email once we’ve received your item(s).